Basics of business communication

Following a reader-friendly approach, it provides comprehensive coverage of the basic concepts and principles of communication relevant to students and highlights its formats and modalities in current use.

Business communication introduction

Decision Making The managers and decision makers in an organization rely on communication from employees to make decisions for the company. Feedback is integral part of business communication. The communications that control the duties and behavior of employees on the job include company policies and job descriptions. For example, a company handbook may detail the methods employees should use to call in sick or the proper procedure for requesting vacation time. For example, the production department in a company reports to management the quantity of products made during a specific period. Following a reader-friendly approach, it provides comprehensive coverage of the basic concepts and principles of communication relevant to students and highlights its formats and modalities in current use. Immediate feedback can be obtained and misunderstandings if any can be avoided. The study of the subject is simple, need-based and sequential. Effective business communication helps in building goodwill of an organization. But now with advent of technology, we have cell phones, video conferencing, emails, satellite communication to support business communication. Communication gaps should not occur in any organization. Graphics that detail the hierarchy of the organization communicate the chain of command in the company. Written company policies provide information to employees on how they must conduct themselves on the job.

Communication here plays a very important role in process of directing and controlling the people in the oragnization. Business Communication can be of two types: Oral Communication - An oral communication can be formal or informal.

Business communication subject

There are various levels of hierarchy in an organization. Immediate feedback can be obtained and misunderstandings if any can be avoided. Effective business communication helps in building goodwill of an organization. Reviews 0 Communication is the modus operandi of professional and personal life. Written company policies provide information to employees on how they must conduct themselves on the job. Communication is neither the transmission of a message nor the message itself. Communication is the essence of management. According to the Wisconsin Business Alumni Update, managers spend 75 to 80 percent of their time on the job performing some form of communication. Market analysis provides information that a company can use to determine what products or services customers demand. For example, the feedback an employee receives during a performance evaluation can motivate the worker to improve or continue to work to a high standard. It is the mutual exchange of understanding, originating with the receiver. Importance of Communication Communication is an essential part of every business transaction between coworkers, management and staff as well as company representatives and customers. Today, the reputation of an organization, an industry, or a nation depends on the quality and quantity of information they transmit and exchange. Topics of Business Communication, as prescribed for the students of commerce, business management and professional courses of various universities especially MBA, MCA and BCom , are duly covered in the book. Business Communication is regulated by certain rules and norms.

This book covers all the aspects of Business Communication. The need to communicate is universal and transcends the notions of language, location and lifestyle. Motivating Employees Supervisors and managers use communication to motivate employees to perform to their highest potential.

basics of business communication ppt

Topics of Business Communication, as prescribed for the students of commerce, business management and professional courses of various universities especially MBA, MCA and BComare duly covered in the book. Effective communication facilitates the exchange of information between parties, which is necessary to perform all aspects of business.

what is business communication and its importance
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What are the Three Basic Functions of Business Communication?